Product Lead, AI (Sous Chef)

Job Description

• Own and drive the roadmap for Toast’s AI assistant, reimagining how restaurant managers operate and how we build to support them using AI • Work closely with designers, developers to concept, prototype, ship, measure, and improve products that directly improve outcomes for restaurants • Define both product strategy and detailed product requirements while helping define the way we build with AI internally • Research and get to know customers (internal and external) directly through close collaboration with sales and customer success, customer care including joining sales and customer care calls • Champion customer needs internally by building strong relationships horizontally and vertically within Toast • Work as a part of the AI leadership team within Toast

Qualifications

• Experience as a principal product manager, including working with data science and generative AI • Experience working on developing and launching products on mobile and web • A proven track record of working collaboratively and effectively with cross-functional teams • Passion for and knowledge of AI • Entrepreneurial mindset and ability to create a compelling product vision and define, spot, and grow product market fit • Take ownership of scaling a product, including setting, measuring, and optimizing the right metrics • Guide and educate members of R&D on how to build with new technologies, including how to set patterns and frameworks that work across products

Benefits

• We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs.