Software QA Manager

Job Description

• We are seeking a highly motivated and experienced Software QA Manager to lead our quality assurance efforts at Carewell.com • You will report to the CTO and play a critical role in ensuring our platform is reliable, user-friendly, and meets the highest standards of excellence • Develop and implement a comprehensive QA strategy aligned with Carewell.com's goals and industry best practices • Establish and enforce clear, concise documentation standards for software development, test cases, bug reports, and QA processes • Manage the CI/CD workflow for creating and promoting software releases • Advocate for and implement best practices for code quality and maintainability • Collaborate with Product Management to help effectively manage both software and QA resources, timelines, and budgets for multiple projects • Foster strong cross-functional partnerships with engineering, product management, customer support, and other teams to promote a shared commitment to quality

Qualifications

• Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience) • 5+ years of experience in software quality assurance, with at least 2 years in a managerial role • Proven track record of building and leading successful QA teams • Extensive experience with manual and automated testing methodologies and tools • Strong understanding of software development lifecycles (SDLC) and Agile methodologies • Excellent communication, interpersonal, and leadership skills • Strong analytical and problem-solving abilities • Proficiency in project management and issue tracking tools (e.g., Jira, Trello) • Experience with test automation frameworks (e.g., Selenium, Cypress)

Benefits

• Competitive compensation • Health, Dental, and Vision insurance • Short-term Disability and Life Insurance (100% employer-sponsored) • Long-term Disability • Supplemental Life Insurance (employee-sponsored) • 401(k) Retirement Plan • 100% Remote • Generous paid time off and 6 paid holidays • Employee discount