Business Systems Analyst, GTM

Job Description

• Work with Podium’s business partners to identify, define, and clarify the scope of problems/issues in terms of system requirements and processes • Understand key Go-to-Market (Marketing + Sales) operational processes and be comfortable strategizing with our department stakeholders on the best technical solutions • Facilitate requirement gathering meetings, communicate complex business needs into clear, actionable systems requirements, research and evaluate alternative solutions with our business team members • Evaluate the design of existing business processes & systems to judge their functionality, effectiveness, reliability, performance, usage, maintainability, and cost of ownership • Understand and articulate data requirements and data quality standards related to business application projects • Collaborate with other analysts and project contributors to create comprehensive and cohesive solution approaches • Solve complex problems and develop innovative solutions related to the GTM & CS application suite (Salesforce Sales Cloud, etc) while driving for OOTB solutions and articulating the pros/cons of customizations • Work with a dedicated team (Admin, Developer, Program Manager) to build a best-in-class GTM and Customer Success flow across multiple systems

Qualifications

• You are highly adaptable in a fast-paced hyper-growth environment and able to thrive within ambiguity • Experience with Go-to-Market operations and relevant platforms for Sales and Marketing teams (Salesforce and Marketo are a must) • Minimum of 2 years experience in Salesforce.com, including automation and flow experience • Deep understanding of the Lead to Opportunity and overarching customer lifecycle business process • Deep analytical capabilities with experience writing queries (SQL) and using data visualization tools, including Sigma, Tableau, etc • Minimum of 2 years experience in business process and/or requirements gathering • Experience working in complex, enterprise, global Salesforce implementations • Experience working in a business process team and coordinating process efforts across multiple levels of the organization • Ability to perform efficiently within a high-pressure, fast-paced environment • Enterprise business solutioning experience for large corporations • Technical implementation consulting experience is a plus

Benefits

• Open and transparent culture • Life insurance, long and short-term disability coverage • Paid maternity and paternity leave • Fertility Benefits • Generous vacation time, plus three 4-day summer holiday weekends • Excellent medical, dental, and vision benefits • 401k Plan with competitive company matching • Bi-annual swag drops with cool Podium gear and apparel • A stellar HQ (Utah) gym with local professional coaches and classes offered • Onsite HQ (Utah) child care center, subsidized for employees • Additional benefits for fully remote employees