Technical Program Manager

Job Description

• As a Technical Program Manager, you will work with the Solutions team to drive the successful implementation, launch, and scaling of Helix’s population genomics and genetic diagnostics partners • Serve as the primary technical point of contact for Helix’s partners for our population genomics and genetic diagnostics business • Accountable for overseeing the technical aspects of pre-sales, implementation, configuration, launch, and scaling of Helix’s health systems and life sciences partnerships • Define, communicate, and proactively manage technical work plans and issues for external partners and internal stakeholders • Work closely with the Partner Success team to provide input on the longer-term vision for the partnership – helping to identify opportunities for new products and services that could help the relationship grow • Have experience with at least one EHR platform and be able to understand Health System Partners technical infrastructure and processes in order to best support them • Gather insights and feedback from partners to advise on the product roadmap in collaboration with the Product and Engineering teams

Qualifications

• 3-5 years of experience managing technical projects in the healthcare industry • Experience developing impactful relationships with health systems in a customer-facing role • Experience launching applications and services with Epic, Cerner, and other EHR systems • Collaborator who is able to effectively bring together a broad range of functions and levels to drive a solution • Experience working with health care regulations, including HIPAA, as well as data privacy frameworks including CCPA/CPRA and GDPR • Experience working with engineering teams in an agile software development environment at a rapidly growing company • Excellent written and verbal communication skills, including the ability to capture and convey partner requirements • Exceptional attention to detail • A passion for genomics, genetic testing, life sciences, and healthcare

Benefits

• Comprehensive Health Insurance with Date of Hire eligibility • Above average employer paid premium coverage • 12 weeks Helix Paid Parental Leave option • 401(k) with employer matching of up to 4% and 100% Vesting on the Date of Hire • Comprehensive Well-Being Benefits • 18 well-being programs covering financial, legal and wellness solutions • Flexible PTO • Remote options for many roles and a home office stipend