Product Manager

Job Description

• Understand and empathize with customer and business needs and translate into actionable product plans and requirements • Lead or participate in strategic customer engagements to gather feedback on product needs, requirements, challenges, and to present the roadmap • Understand the competitive landscape, be the first seller of the product, and illustrate positioning for all audiences for the product story • Partner with product engineering and Produce agile artifacts such as roadmaps, personas, success criteria and user stories • Collaborate cross-functionally, both horizontally and vertically, to ensure internal alignment on product requirements, goals, strategy, messaging, execution, and ongoing support • Lead or participate in meetings with Sales, Support, Customer Success, and other teams to gather feedback/requirements and keep them informed about changes and product plans • Be an active participant in the execution of go-to-market, launch activities, and conferences • Own product end to end through the entire software development life cycle • Light travel as necessary (15%) to company offices, planning sessions, and customers

Qualifications

• Bachelor's degree required (or equivalent experience), preferably in computer science, engineering, design or a related field; Masters degree a plus • 2+ years of experience in Product Management, Sales Engineering, Solutions Architect, Management Consulting, Product Owner or related customer facing roles • have an entrepreneurial spirit and be able to work independently and effectively in a results-oriented, efficient environment • demonstrated track record as an empathetic listener and team player • demonstrated success translating complex qualitative and quantitative customer feedback into successful products/features/solutions • must be comfortable managing and putting structure around ambiguous problems • outstanding organizational skills and ability to manage, align and prioritize a backlog of competing priorities • experience collecting, analyzing, and summarizing data from disparate sources in order to drive conclusions and recommendations • demonstrated ability to multiply knowledge – document research findings, market analysis, and product requirements for both technical and non-technical audiences. Constant producer of artifacts • ability to work with and lead cross-functional teams in a matrix organization • strong oral, written, and presentation communication skill

Benefits

• medical, dental, vision, disability and life insurance • 401(k) retirement savings with company match • employee stock purchase plan • employee referral program • flexible spending accounts • Employee Assistance Program (EAP) • education assistance • parental leave • paid time off (PTO) • company-paid holidays • health and wellness events • community programs