Payroll Manager, CloudKitchens - Los Angeles

Job Description

• Oversee Payroll Operations: - Manage and ensure accurate and timely payroll processing for the Americas region, including the US, Canada, and LATAM. - Utilize Workday for payroll processing in the US, and ADP Celergo for Canada and LATAM. • Payroll Tax Management: - Oversees payroll tax management in the US using ADP SmartCompliance, ensuring compliance with all federal, state, and local tax regulations. - Stay updated on changes in tax legislation and implement necessary adjustments in payroll processes. • Team Leadership and Development: - Lead, mentor, and develop a dedicated payroll team, fostering a culture of continuous improvement and professional growth. - Provide ongoing training and support to team members, ensuring they are equipped with the necessary skills and knowledge. • Compliance and Regulations: - Ensure compliance with all payroll laws and regulations in each respective country. - Maintain knowledge of current payroll legislation and best practices. • Process Improvement: - Identify and implement process improvements to enhance the efficiency and accuracy of payroll operations. - Develop and maintain payroll policies and procedures, ensuring they align with best practices and organizational objectives. • Reporting and Analytics: - Generate and analyze payroll reports to identify trends, discrepancies, and areas for improvement. - Provide regular updates and reports to senior management on payroll metrics and performance. • Vendor Management: - Manage relationships with external payroll vendors, ensuring service levels are met and issues are resolved promptly. - Negotiate contracts and service agreements with payroll vendors. • Problem Resolution: - Address and resolve payroll-related issues and discrepancies in a timely and efficient manner. - Serve as the point of contact for escalations and complex payroll inquiries. • Collaboration: - Collaborate with HR, Finance, and other departments to ensure seamless integration of payroll data and processes. - Participate in cross-functional projects and initiatives to support broader organizational goals.

Qualifications

• Excellent oral communication skills and the ability to resolve customer complaints/misunderstandings in a diplomatic manner. • Previous payroll experience and leading teams • Organizational attention to detail • Experience with strategic data analysis and reporting. • Stakeholder management. • Passionate about process improvement and project management.

Benefits

• Growing market: You’ll be focused on an $80 billion market that’s projected to reach at least $500 billion by 2030 in the US alone. • Changing the restaurant industry: You’ll be part of a team that helps restaurants succeed in online food delivery. • Collaborative environment: You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow and achieve your goals, and you’ll work closely with other teams to ensure our customer’s success.