Sales Development Representative

Job Description

• Conduct research on potential clients and develop targeted outreach strategies to initiate contact • Qualify leads through phone calls, emails, and other communication channels to determine potential fit and interest • Schedule appointments and demos for account executives or sales representatives to further develop relationships with qualified leads • Manage and maintain accurate and up-to-date customer relationship management (CRM) data and notes for all prospects • Participate in team meetings to discuss sales goals, strategies, and progress towards targets • Provide feedback to marketing and sales teams on lead quality and effectiveness of outreach strategies • Continuously improve knowledge of products, industry trends, and sales techniques to enhance sales development skills • Meet or exceed monthly and quarterly lead generation targets and metrics • Develop and maintain strong relationships with customers and other key stakeholders in the sales process • Collaborate with account executives and other team members to ensure smooth transition of qualified leads to the sales pipeline

Qualifications

• BS or BA degree, or equivalent work experience • 2-4 years in sales development/lead qualification, in a B2B environment • Demonstrated track record at maintaining activity/conversation/chat volume and achieving measurable goals, quota and quantifiable results • Experience working with a SaaS solution • Excellent phone skills and persona • Experience working in an automated metrics-based organization (familiar with Salesforce.com or similar tool) • High degree of proficiency with standard corporate productivity tools • High degree of responsiveness • Familiarity with online real-time engagement through chat and video

Benefits

• Health: medical, mental, dental, and vision • Time away: Discretionary PTO and 11 public holidays • Financial: 401K, ESPP, Basic life and AD&D insurance, long-term and short-term disability • Family: parental leave, maternity support, fertility services • Development: tuition reimbursement, LivePerson learning • Additional: 24/7 access to professional counselors, voluntary insurance coverage, exclusive perks and discounts