Sr Director of Operations for Risk Intelligence

Job Description

• We are seeking a highly skilled and strategic Sr. Director of Operations for Risk Intelligence to lead our team of over 50 real-time analysts. • This role is crucial for ensuring the high quality, throughput, and cost-effectiveness of our risk intelligence operations as well as the career growth and development of our team members. • Develop and implement strategies around team structure, including offshoring, shift management, and cross-functional interactions. • Additionally, this role involves working closely with product and engineering teams to integrate automation and tooling, enhancing both efficiency and quality. • The Sr. Director will manage other managers and foster successful partnerships across teams.

Qualifications

• Bachelor's degree in Business, Management, Security Studies, or a related field. Advanced degree preferred. • 10+ years of experience in operations management, with a focus on complex organizations and a demonstrated ability to work cross functionally. • Proven track record of managing large teams, including managing other managers and delivering high-quality results. • Extensive experience in developing and implementing cost-effective operational strategies. • Demonstrated skill in working across teams to create successful partnerships and achieve common goals. • Strong leadership and management skills. • Excellent communication, presentation, and interpersonal skills. • Ability to articulate complex concepts clearly and persuasively. • Strong analytical and strategic thinking abilities. • Proficiency in using operational and analytical tools. • Deep understanding of risk intelligence, operational resilience, and team management practices.

Benefits

• Lead and manage a team of over 50 real-time analysts and their managers, ensuring high performance, professional development, and operational excellence. • Implement and maintain rigorous quality control processes to ensure the accuracy and reliability of risk intelligence. • Enhance opportunities for career development, growth and learning for a globally distributed team of intelligence analysts. • Optimize workflow and processes to maximize the throughput of risk intelligence without compromising quality. • Develop and implement cost-effective strategies to manage the operational budget while maintaining high standards of performance. • Develop and execute strategies for team structure, including offshoring, shift management, and cross-functional interactions. • Work closely with product and engineering teams to integrate automation and tooling solutions, increasing operational efficiency and quality. • Define and monitor key performance indicators (KPIs) to measure the effectiveness and impact of risk intelligence operations. • Foster a culture of innovation within the team, encouraging new ideas and approaches to improve risk intelligence operations. • Communicate effectively with internal and external stakeholders to ensure alignment and support for operational initiatives. • Mentor and develop direct reports who manage analysts, ensuring strong leadership and effective team management.