Sr. IT Engineer

Job Description

• Serve as an escalation point for fellow IT Team members on issues requiring deeper technical expertise in various knowledge domains (i.e. Okta, Okta Workflows, endpoint issues, automations, scripting, etc.) • Design, implement, and manage Identity and Access Management (IAM) solutions using Okta, focusing on SSO, SAML, OAuth, and SCIM protocols • Develop, test, and maintain Okta Workflows to automate and streamline identity lifecycle processes • Configure and customize Workato connectors, triggers, actions, and transformations to meet specific business needs • Monitor and maintain existing Workato and Tray.io integrations, troubleshooting issues, and perform necessary updates and optimizations • Design, develop, and implement Workato recipes to automate business processes and integrate disparate systems and applications • Be a customer advocate by seeking to identify common issues, working within the business to eliminate future occurrences, and proactively educating customers with helpful hints or business-based best practices

Qualifications

• 5+ years experience in a technical support environment • Strong understanding of API integration concepts, RESTful APIs, and authentication methods • Familiarity with Mac OS and Windows OS platforms • Familiarity with Google suite of applications (Sheets/Docs/Gmail/etc.) • ​​Documented experience automating routine tasks using Okta Workflows and other automation tools • Deep understanding of integration platforms, like Workato, Tray and Zapier a strong understanding of API integrations • Experience with advanced recipes that are highly reusable and leverage real-time technologies (e.g., events, webhooks) • Proficiency in scripting languages such as JavaScript, Python, or Ruby, with the ability to write custom code when necessary to extend integration functionality

Benefits

• Our salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide. • The expected salary range for this role to be performed remotely is $90,000 - $105,000. • Individual pay rate decisions, including offers made within and over the expected salary range, are based on a number of factors, including qualifications for the role, experience level, skillset, and balancing internal equity relative to peers at the company.