Human Resources Operations Team Lead

Job Description

• Champion Lambda’s culture, company mission, purpose and values to all team members • Lead HR Operations team (one direct report) to deliver excellent HR operations customer service • Establish, update, and enforce company policies • Assume ownership of the new hire onboarding experience including all pre-boarding communications, day one activities coordination, and seamless cultural immersion • Maintain up-to-date digital files / records for employees in shared HR drive, as well as HRIS’, and other knowledge management tools • Execute and oversee payroll and benefit administration • Act as a main point of contact for all employees for HR, Benefits, and policy related questions via the HR shared email and or ticketing system • Ensure all federal/state/city required posters (wages, FMLA, CFRA, etc.) are posted onsite • Support compliance with regulatory annual filings, reportings, and employee communications • Be the departmental lead for designated compliance areas such as immigration as well internal and external compliance audits • Implement and optimize HR ticketing system • Maintain documentation of all HR standard operating procedures • Execute and oversee all rotating employee check-ins to manage employee advocacy and conflict resolution • Perform other duties/responsibilities as assigned

Qualifications

• Bachelor’s Degree or equivalent experience • 5-7 years of experience in HR Operations roles • 3+ years of experience in people management • Proficiency in instructional design for in-person, virtual, and on-demand formats • Excellent communication, time management, and organizational skills • Can maintain high degrees of integrity handling sensitive and confidential information daily • Proficiency in establishing, implementing, and enforcing company policies • Ability to collaborate, navigate ambiguity, and adapt to change, and balance multiple priorities in a fast-paced environment • Strong relationship building and networking skills • Manage ambiguity across multiple priorities and know when to escalate issues for final resolution

Benefits

• We offer generous cash & equity compensation • Health, dental, and vision coverage for you and your dependents • Commuter/Work from home stipends for select roles • 401k Plan with 2% company match • Flexible Paid Time Off Plan that we all actually use