Pre-Sales Solution Engineer

Job Description

• Participate in pre-sale's discovery and solution design – supporting our sales teams in identifying the solution and effort. You will be the 'technical and product pitcher' • Optimize our demonstrations for the customer – make sure we echo their needs in what we present. Help create a mutual understanding of the solution • Participate in product and solution design workshops with prospects – what features are required and what might need to be leveraged from our partner ecosystem • Where required, run short 'proof of concept' projects – designed to provide ultimate proof of Go1's capability (being sure to make visible the cost/effort and ROI) • Work together with our implementation teams – continuously ensuring we 'pitching the possible' and teams are briefed about incoming work • Recommend and where needed, implement, process improvement as we adapt and scale the pre-sale's function – calling on your experience of what works • Participate in cross-functional retrospectives to review win/lose rate and identify areas of improvements across all teams • Collaborate with Go1 product and engineering teams – bring the voice of the customer into roadmap and feature planning where possible (use your data) • Articulate the optimal solution for the customers and own the architecture solution

Qualifications

• 3-5 years technical experience in either a solution design or technical pre-sale's role • Considerable experience operating within an ecosystem of products and partner platforms where shared solutions are developed • Considerable experience working with SaaS platform integrations • Considerable experience in technical writing and participating in the bid, RFP or RFI process (particularly regarding infosec and technical due diligence) • Experience with scrum and basic agile practices and rituals • Experience managing complex technical projects between external customers, internal stakeholders and 3rd parties • Preference experience working as a software developer or product manager/designer • Preference for candidates in Eastern or Central timezones • Formal project management or solution/business systems architecture accreditation • Experience in scaling a solution design or pre-sales function • A degree in a relevant field or equivalent professional experience

Benefits

• Competitive incentive plan in addition to salary • Employee Stock Option Plan • Insurance benefits with generous premium coverage • Flexible approach to work • Monthly work from home or transport reimbursement • One time work from home office set up budget • Unlimited access to the Go1 Learning Hub, and mentorship program • Professional development fund • Volunteer leave to give back to the community • PTO + Wellbeing days • Flexible public holidays - take the days off that are important to you, swap out the ones that are not • Family planning & parental leave, plus support for parents returning to work • Wellness initiatives and an Employee Assistance Program