Executive Content Program Manager

Job Description

• As a member of the Executive Content team, you will oversee the production and knowledge management of content, develop a speaker bureau, and manage demo creation and physical installations that fuel Stripe’s Executive Briefing Center (EBC) program • Work in partnership with the Executive Briefing Center team and several cross-functional teams (Product Marketing, Product, Design, Communications, Solution Architects, and more) to guide the development and management of Stripe’s Executive Briefing Center (EBC) content strategy and speaker program • Manage a repository of content that is leveraged to educate and inspire existing and prospective customers and position Stripe as the leading partner for financial infrastructure • Masterful program manager—your obsession over the details, ability to translate ambiguity into clear processes, and constant desire to learn and optimize will ensure we are building and presenting the most compelling product roadmap and thought leadership content to scale across over 100 executive briefings every year

Qualifications

• 7-10 years of program management, consulting, and/or strategy and operations experience • Experience working in customer-facing roles (e.g. customer support, sales, partnerships, consulting, professional services, etc.) • Program management skills with experience managing end-to-end execution of projects/programs that have transformed team operations • Ability to use critical thinking skills to breakdown sizable problems into clear and concrete action plans • Autonomous, self starter with an eagerness to build and refine processes that inflect change • Strong communication skills with experience articulating complex concepts in an easy-to-consume way that motivates change and adoption • Ability to manage multiple stakeholders with varying priorities to drive creative solutions and commitment to a shared goal • A passion for digging into the details of products/processes • Excellent problem-solving, critical thinking, written and verbal communication, and analytical skills

Benefits

• 11 paid holidays • Generous Accrued Time Off increasing with years of service • Generous paid sick time • Annual day of service