Director, Sales Engineering - SE Desk

Job Description

• Build and lead Samsara’s “SE Desk” Sales Engineering organization covering North America, maintaining a multi-year forward-looking plan for scaling the program • Develop and lead an inclusive, engaged, and high-performing organization • Lead from the front in high-impact situations, serving as a thought leader and executive sponsor for the SE Desk service offering • Own your organization’s performance against all sales goals and ensure cross-functional partnerships are productive and efficient • Develop strategies and processes that enable our Sales Engineering organization to scale, engaging leadership and stakeholders to build consensus • Support any technical escalations that may arise from your organization’s presales activities (product issues, feature requests, etc.) • Champion, role model, and embed Samsara’s values and operating principles as we scale globally and across new offices • Hire, develop and lead an inclusive, engaged, and high performing team

Qualifications

• 4-year degree from an accredited university • 5+ years of experience managing a technical team, ideally in a sales engineering capacity • Proven success in hiring, developing, and retaining diverse talent • Experience creating scalable and consistent feedback loops enabling your Management Team to participate in process improvements and scaling activities • Ability to construct and evaluate robust SE coverage ratios based on Sales needs across different segments globally • Experience building processes and integrating software tools to measure organizational performance • Experience prioritizing feedback from Sales Team members, prospects, and customers to drive product and process development • Experience collaborating with internal cross-functional teams (Product Management, Customer Success, Support, etc.) to deliver results as part of the sales cycle • Success in managing relationships with external technology partners through complex sales cycles • Experience building programs with well defined SLA’s, multiple cross-functional stakeholders, and international scope

Benefits

• Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more. • Take a look at our Benefits site to learn more.