Provider Relations Manager

Job Description

• Partner with management to identify and design operational efficiency initiatives to scale the Sidecar Health Provider Operations department as our membership experiences significant growth • Define and improve standards for provider onboarding to foster stronger relationships with the local provider community • Offer industry-leading value propositions to providers, such as no prior authorizations, minimal medical management, predictable reimbursement, and instant payments • Oversee two teams within the Provider Operations department: the Provider Services team, dedicated to day-to-day provider servicing, and the Provider Research team, focused on educating members about high-value providers • Ensure the highest standards of service delivery and provider satisfaction by continuously monitoring and improving operational processes

Qualifications

• 5+ years of management experience in a healthcare setting (e.g., network management, provider relations, provider experience, etc) • Demonstrated ability to develop and implement operational efficiency initiatives that drive significant improvements in service delivery • Proven experience managing and developing teams, with a focus on fostering a collaborative and high-performance work environment • Excellent verbal and written communication skills, with the ability to effectively engage and influence stakeholders at all levels • Tenacity and ability to thrive in a fast-paced, rapidly evolving startup environment • Bachelor’s degree • Existing relationships with local providers and contract management experience (preferred)

Benefits

• Competitive salary, bonus opportunity, and equity package • Comprehensive Medical, Dental, and Vision benefits • A 401k retirement plan • Paid vacation and company holidays • Opportunity to make an impact at a rapidly growing mission-driven company transforming healthcare in the U.S.