Billing Solution Architect

Job Description

• The Solution Architect will work at the enterprise level to deliver multiple moderate to complex software solutions and drive the engagement team towards an optimal solution. S/he will leverage strong communication and relationship building skills to identify requirements, craft solutions, and secure client approval. • The Solution Architect works closely with Solution Delivery Managers and Technical Consultants and is responsible for managing the end-to-end solution design. More specifically, the Solution Architect will be responsible for duties such as requirement gathering, software design, customer demos, solution testing, training material development, and customer support. • This is a remote position based in the Bay Area or Atlanta, Georgia.

Qualifications

• 5 years Order to Cash experience, within a professional services or SaaS organization, with, ideally, at least 3 years delivering billing solutions. • Experience in at least one of the billing and/or CPQ products; Zuora, SAP, Salesforce, Oracle, Amdocs. • 5 years of customer-facing solution delivery and/or business consulting experience. • Bachelors in Computer Science is preferred. • Demonstrated leadership abilities to lead business discussions with customers and architect the value of our solution and the best practices to implement it. • Experience in requirements gathering, use cases documentation, business analysis, systems design and integration, user interface design and implementation. • Experience with solution implementation in the areas of billing and/or order-to-cash. • Experience in delivering end to end solutions through the entire SDLC – right from running the client-facing workshops, design, build, test, deployment, UAT, and handover. • Must be a strong team player with excellent communication skills at the business and technical level, able to collaborate as part of a team to deliver exceptional customer results in a rapid-paced implementation environment. • Experience managing tasks on multiple projects simultaneously.

Benefits

• Competitive compensation, corporate bonus program and performance rewards, company equity and retirement programs • Medical, dental and vision insurance • Generous, flexible time off • Paid holidays, "wellness" days and company-wide end of year break • 6 months fully paid parental leave • Learning & Development stipend • Opportunities to volunteer and give back, including charitable donation match • Free resources and support for your mental wellbeing