Tech Product Manager II

Job Description

• As a Tech Product Manager II for LivePerson’s Voice team, you will lead the development and enhancement of our voice partner integrations. You will be responsible for several key initiatives, collaborating with cross-functional teams to deliver innovative solutions that enhance our omnichannel capabilities • Your near-term focus will involve delivering solutions for voice integrations with other platforms • You will work closely with engineers, designers, data scientists, and sales and marketing teams to execute and deliver capabilities

Qualifications

• Experience taking a solution through a complete life cycle from inception to GA and beyond • Proven ability to deliver high-quality product features • Experience contributing to and managing the end-to-end delivery of the product roadmap • Knowledge of web application frameworks and experience with cloud services. • Knowledge of voice and messaging technologies • Demonstrated ability to understand and discuss technical concepts, manage trade-offs, and evaluate opportunistic new ideas with internal and external partners • Sound business judgment, proven ability to influence others, and strong analytical thinking skills • Ability to communicate effectively – demonstrate clarity of thought in writing & presentations

Benefits

• Health: medical, dental, and vision insurance and wellbeing resources and programs • Time away: Public holidays and discretionary PTO package for flexible days off with manager approval • Financial: 401K, ESPP, Basic life and AD&D insurance, long-term and short-term disability • Family: parental leave, maternity support, fertility services • Development: tuition reimbursement and access to internal professional development resources. • Additional: 24/7 access to professional counselors, voluntary insurance coverage, exclusive perks and discounts