Digital Experience Manager

Job Description

• Influence the mindset of customers and account teams by challenging the status quo and bringing innovative ideas that showcase Bloomreach's unique value proposition to our customers' digital experiences • Demonstrate how a digital experience vision can become a reality by being an expert in digital experiences and the Bloomreach platform • Provide experience and leadership capabilities to ensure a successful digital experience roadmap where maximum business value is created • Establish yourself in the marketplace and internally as a thought leader and trusted advisor to customer teams and account teams • Own the customer satisfaction and value demonstration in strategic accounts

Qualifications

• 2-4 years of professional experience in customer success • 2+ years of relevant experience in digital experience technologies, retail/ecommerce experience a plus • Analytical and comfortable identifying stories within raw data • Have the drive and flexibility to roll up your sleeves and work hard in a fast-moving startup environment • Demonstrates a high level of autonomy, with the ability to independently manage tasks and projects from inception to completion with minimal supervision. • Clear and persuasive communication skills, capable of articulating ideas, strategies, and feedback effectively to internal and external partners, both in writing and verbally. • Strong presentation skills, with creative and out-of-the-box thinking

Benefits

• Health Care including medical, dental, and vision insurance • 401k Plan with employer contribution