Senior Business Systems Administrator

Job Description

• System Administration: Manage and maintain the Salesforce platform and related GTM tools, including user setup, roles, permissions, and profiles. • Customization and Configuration: Design, build, and implement custom objects, workflows, validation rules, and other configurations. Implement system processes with Flows, approval processes, pricing and packaging, and other custom configurations to meet business requirements. • Data Management: Ensure data integrity and security, perform data audits, and manage data imports, updates, and backups across Salesforce and GTM tools. • Integration: Lead integration projects with third-party applications and internal systems, ensuring seamless data flow and process automation. • Implement New Tools: Evaluate, implement, and manage new tools to enhance the Salesforce platform and related GTM systems. • System Optimization and Maintenance: Conduct regular system maintenance, including timely release updates, performance tuning, and optimizing the platform for enhanced functionality and user experience. • Troubleshooting: Provide timely and effective troubleshooting for Salesforce and GTM tool issues, resolving technical problems to minimize downtime and ensure continuous system performance.

Qualifications

• 4+ years of experience as a Salesforce Administrator, with a deep understanding of Salesforce architecture and best practices. Experience with GTM tools such as LeanData, Outreach, and Chili Piper is highly desirable. • 4+ years using Standard declarative tools such as Flows, approval processes, Process Builders etc. • Salesforce Administrator certification is preferred • Strong problem-solving skills, attention to detail, and the ability to manage multiple projects simultaneously. Proficiency in data management and system integrations. • Familiarity with Salesforce Lightning, Salesforce architecture and Salesforce Flows • Excellent relationship-building skills, ability to work with stakeholders at all levels, and capability to translate technical information into layman's terms. Proficiency in change management and governance is essential.

Benefits

• Industry-competitive compensation • 100% covered medical, dental, and vision benefits with dependents coverage • 16 weeks fully-paid parental Leave for all new parents • Health & wellness and remote workplace stipends • 401(k) matching • Flexible work hours and location • Open PTO policy • 9 paid holidays in the US • Offices in SF, NYC, Dublin, and Sydney