SR UX Designer/Researcher (Hybrid)

Job Description

• Be a team player - Collaborate between multiple cross-functional teams to solve complex interaction problems, humanize product ideas and develop these ideas into elegantly designed solutions • Be a strong critical thinker – You will collaboratively distill complex, large-scale and high-volumes of data into unique and stunning, yet highly-usable visualizations/data management paradigms • Collaborate on design - You have experience in visual design, interaction design and information architecture and will use those skills to turn research into wireframes, prototypes and high-fidelity assets • Be an advocate for the user/customer – By understanding the way our customers behave, you’ll base design solutions on real user problems and support your designs with logic and confidence • Recruit, Run, Analyze user research on your own products and assist the other designers in running their research projects as well. • Help develop a User Centered Design Process and implement it across the portfolio. • Communicate broadly - Present design solutions to the team, defend design decisions, and incorporate feedback into the design cycle • Be Agile – We operate in an Agile environment and in it, you’ll drive usability initiatives to improve overall user experiences • Emphasize organization and transparency – Organize your work so that it can be easily accessed and understood by others on the team • Make our products look great! - Design experiences that are beautiful to look at and natural to use • May perform other duties and responsibilities that management may deem necessary from time to time.

Qualifications

• BS/MS in Design, Human-Computer Interaction, Human Factors, or equivalent experience • Expert knowledge of both user experience, user research, and user interface design • 3+ years of professional experience as a UX designer • Experience in UX research working with internal or external stakeholders. This includes research planning, execution, analysis and recommendation generation. • Successfully developed wireframes/mockups that were used to launch a product/feature • Mastery with tools like Figma, Axure, Invision, Sketch, Principle and similar • Ability to work effectively within a cross-functional and multi-cultural team environment • Strong communication skills and a positive attitude • A strong portfolio that showcases your work, provides detail of your role on projects and shows examples of functional designs that you have developed from requirements through design delivery • Familiar with current UX best practices and trends • Ability to sit and work at a computer for extended periods of time • Some travel may be required • Able to work in a hybrid/onsite at HQ in Columbia MD, Boston or the Bay Area • Ideally - Experience in the security domain • Ideally - Interaction design experience

Benefits

• medical, dental, vision, disability and life insurance • 401(k) retirement savings with company match • employee stock purchase plan • employee referral program • flexible spending accounts • Employee Assistance Program (EAP) • education assistance • parental leave • paid time off (PTO) • company-paid holidays • health and wellness events • community programs