Programmatic Account Manager

Job Description

• Manage and grow a roster of key accounts by building strong client relationships, providing strategic recommendations and exceptional client service • Collaborate with the Trading team to rapidly onboard new customers and provide data-driven insights to clients • Collaborate with the Business Development team to identify ways to grow current accounts • Become an expert on the use and best practices on The Trade Desk platform and offer insights to clients on how to improve campaigns and meet KPIs • Provide continual training to clients as new features are added to The Trade Desk • Work with Product Management to help define features and drive enhancements to The Trade Desk platform • Help build the Client Services practice, by creating training materials, best practices, sales materials, and customer-facing guides

Qualifications

• 2 + years of consultative, client-facing work with online advertising experience preferred • Outstanding troubleshooting, analytical, and problem-solving abilities, along with an ability to collaborate cross-functionally in a fast-paced start-up environment • Proven track record of growing accounts by forging a strong relationship with clients, understanding their objectives and recommending best strategies • Effective time management skills – ability to prioritize and meet deadlines • Ability to collaborate across multiple teams and internal stakeholders as well as work independently on daily tasks • Willingness to travel alongside a team up to 25% of the time • Someone who is looking to grow into more senior level opportunities in the region

Benefits

• comprehensive healthcare (medical, dental, and vision) with premiums paid in full for employees and dependents • retirement benefits such as a 401k plan and company match • short and long-term disability coverage • basic life insurance • well-being benefits • reimbursement for certain tuition expenses • parental leave • sick time of 1 hour per 30 hours worked • vacation time for full-time employees up to 120 hours thru the first year and 160 hours thereafter • around 13 paid holidays per year • The Trade Desk stock purchase discount through The Trade Desk’s Employee Stock Purchase Plan