Product Operations

Job Description

• Triage customer issues across multiple channels • Update key stakeholders and employees regularly on progress of projects across departments • Work closely with engineering managers and engineers to make progress on customer requests • Project management for high-priority customers • Improve processes for product releases

Qualifications

• Bachelor’s degree in Computer Science or equivalent technical work experience • 3+ years of experience with Machine Learning projects & platforms • 3+ years of experience with leading commercial cloud provider platforms • Software development experience (ability to build and assess systems/platforms) • Strong communication skills and can effectively share your work with a broader audience through writing and speaking • Ability to handle multiple competing priorities in a fast-paced environment • A deep understanding of software development in a team, and a track record of shipping software on time • An obsession with contributing to the development of high-performance engineering organizations, are detail driven with excellent problem solving abilities

Benefits

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