Junior Email Campaign Manager

Job Description

• The Email Campaign Manager (ECM) is responsible for designing and writing code, performing code reviews, developing technical documentation and becomes a key contributor in their team and project. The ECM will work closely with clients, developers, system administrators, project managers, business analysts and end users. • ECM can set up, implement, manage, track and monitor email campaigns within ESP platforms • Partner with the strategy team and other stakeholders to implement user journeys for Email Campaigns (cadence and frequency of touchpoints). • Establish and maintain the deployment calendar. • Monitor campaign deployments and deliverability across ESPs. • Manage the agency and client quality assurance rounds in conjunction with the QA department. • Communicate with internal and external stakeholders regarding results, deliverables, and statuses of programs and initiatives. • Serve as the primary point of contact for all ESP- and/or campaign-related questions or concerns. • Helps coordinate the team's technical communication with other groups such as Creative, Business, and Management • Gathers new user and business requirements, maps them to appropriate technical solutions, and estimates the associated development tasks • Ensures concise and clear documentation is maintained by all peers for the projects as dictated by each Capability's guidelines and best practices

Qualifications

• English Proficiency (B2+/C1 reading, writing, and conversation) • Minimum of 2+ years in high-volume email marketing operations or management role. • Experience with data management. • Proficiency with ESP platforms such as Salesforce Marketing Cloud, Adobe Campaign. • Expertise of HTML and CSS (including HTML5 and CSS3), as well as responsive design and coding practices for emails • Working experience on segregations, data set management, and test data sets • Very strong knowledge of dynamic tokens and email content manipulation • Very strong knowledge of Email and ESP limitations • Understanding of media queries for responsive layout, especially in Emails • Detail-oriented, organized, and the ability to meet deadlines while working on parallel projects at the same time • Proven experience with modern web standards, cross-browser and email clients compatibility issues • Strong experience with version management tools such as Git, Bitbucket, TFS, etc. • Strong knowledge of branching strategies • Ability to work well within a team • Capable to work under tight schedules • Excellent verbal and written communication skills and experience working with cross-functional teams both within and between organizations, including the ability to explain complex processes to a non-technical person.

Benefits

• Maternity and parental leave extra days • Competitive benefits packages • Vacation, compassionate leave, sick days, and flex days • Access to online services for families and new parents • End-of-year closure days (not deducted from vacation balance) • Diversity and Inclusion Board with 12 affinity groups • Internal learning and development programs • Enterprise-wide employee discounts • And more…