Solutions Engineer

Job Description

• Partner with Sales to identify technical problem statements that impact clients’ AL/ML initiatives, and map issues and challenges to features and capabilities of the Arthur platform • Engage with data scientists, model owners, line-of-business, executives, and other related personas to unpack AI \nproblem statements and deliver high-impact business outcomes • Build strong relationships with technical users to ensure they are successful in their AI agenda • Work with customers to plan and execute successful proof-of-value activities by testing Arthur's solutions within their own environments • Interface with our Product team to provide customer feedback and help determine priorities for product evolution

Qualifications

• 4-5+ years of experience in sales engineering, solutions engineering, or similar relevant experience with enterprise software products • Solid experience with software product demonstrations, technical deep-dive presentations, and technical objection handling • Ability to engage effectively with both technical and executive audiences to demonstrate business value • A solid understanding of machine learning concepts, use cases and benefits, including experience building and running models with Python, Jupyter Notebook, etc. • General knowledge of big data, infrastructure and cloud technologies and how these co-exist in order to ensure AI delivery • The ability to effectively collaborate and communicate with internal teams • The ability to operate in ambiguity and adapt to evolving requirements in a startup environment; eager to build from the ground up, with a “no task too small” mindset

Benefits

• Competitive compensation plus medical, dental, and vision insurance, and a 401K. • Equity in what we’re building together, backed by some of the most respected VCs in the industry. • A flexible learning and development budget: we’ll cover a masters in computer science, or support ways to learn and grow in the areas that matter to you. • Highly discounted fitness and wellness benefits. • Flexible PTO with vacation minimums, which we really want you to take and enjoy. • The ability to work in a highly flexible hybrid environment with our team in NYC.