Team Lead, Production Engineer

Job Description

• Own is looking for a passionate, dedicated, and highly motivated individual to lead our elite Production Engineering team (hands-on role) • Involved in end-to-end production maintenance and monitoring processes • Overseeing training and professional growth of the team members • Supporting the team to tackle and solve complex cases • Join a young, VC-backed, fast-growing start-up that encourages innovation and implementation of ideas

Qualifications

• At least 5 years of experience as a tier lll or lV Support engineer, or junior software engineer • At least 2 years of experience as a Team Lead/Manager • Proven prioritization and incident management skills • Proven technical troubleshooting skills • Strong Linux / Unix proficiency - a MUST • Cloud experience required. AWS and Azure preferred • Database knowledge - relational and object oriented. PostgreSQL, MariaDB and SOQL experience a plus • SQL knowledge - intermediate level queries • Experience with Salesforce (Salesforce Admin- a strong advantage) • Knowledge of ServiceNow / Dynamics CRM - a strong advantage • Experience in writing scripts in Python / Bash / Shell • Experience with Enterprise Software, B2B SaaS and/or in 24x7x365 organizations • Fluent in English - working with global teams • Highly customer oriented with a strong sense of urgency • Independent and self-motivated with multi-tasking and analytical skills • Social, communicative and generally a nice person :)

Benefits

• unlimited PTO • generous medical benefits • 401(k) savings plan with a 4% employer match • discretionary bonuses/incentives • stock options • catered lunches in the office five days a week