Encompass System Support Specialist

Job Description

• Provide first-level technical support to Encompass users via phone, email, and remote desktop • Troubleshoot and resolve technical issues related to the Encompass loan origination system • Assist with the configuration and customization of Encompass settings to meet user needs • Maintain and update user accounts, permissions, and access controls

Qualifications

• Two years recent experience in loan origination system support experience preferred • Previous Mortgage industry experience preferred • Experience with Ellie Mae Encompass LOS preferred • Bachelor’s degree or equivalent work experience preferred • Previous system support experience preferred

Benefits

• Medical, Dental, and Vision insurance • Company paid life insurance • 401K with a generous employer match • Free Legal Services • Employee Loan Program