Solution Engineer

Job Description

• Become the company expert in our product suite, configuration space, and how to implement new instances of our solution • Be the point person for onboarding of client partners, focused on technical components designed to ensure customer success • Configure our solutions to fit customer needs by using flagging and content management systems • Advise senior stakeholders within partners accounts on Obligo best practices and potential changes to their business processes to maximize the value and user experience with Obligo products • Work closely with our go to market team for all product technical questions • Assist the Sales team during the sales process to analyze partner use cases and advise on solutions/potential implementation timelines • Interface closely with our Research and Development team to ensure successful project implementations of Obligo products • Establish a repeatable framework for partner implementation and delivery • Maintain a repository of best practices and solutions for partner implementations across a variety of Obligo products, partner types, tech stacks, and use cases • Become an expert in leading Property Management and Leasing software (such as Yardi, MRI, Entrata) and how those systems interact with Obligo products • Recommend new product features and associated detailed requirements

Qualifications

• 5+ years technical and/or project management experience • Highly organized with a problem-solving mindset • Experience with accounting softwares is ideal • Understanding of accounting principles is a plus • A deep understanding of SaaS platforms and API models • A willingness to experiment, make mistakes and learn • A certification in project management or equivalent experience • Familiarity with the real estate software industry a plus • Must reside (or plan to reside) in NYC metro area

Benefits

• Competitive base salary and bonus structure • Health, Dental and Vision plan options (coverage begins day one, with generous company contributions) • 401k with a match that starts on day one (because we care about your future) • Stock Options (because every employee is key to the success of this company) • Remote Work Flexibility & Remote Office Expense Reimbursement (to make your home part of a comfortable work environment) • Generous PTO and Holiday Schedule (because we value work/life balance) • Flexible Savings Account (FSA) Options • Commuter Benefits (pre-tax dollars for transit and parking) • Quarterly Team Offsites at varied locations • Growth & Training Opportunities • A chance to work with incredible teammates who are bright, creative, talented, and passionate!